Description
ATHQ is dedicated to bringing the most competitive prices and the best customer service to all of our clients. We are one of the biggest independent distributors of telecommunication equipment in the nation.

With over 20 years of experience in the telecommunications industry, we pride ourselves in providing only the best business telephone system products and VoIP telephone system products.

You can browse through our inventory to check stock and purchase phone system equipment online with ease and satisfaction. We provide comprehensive information such as business phone system brochures, phone manuals, compatibility charts, feature lists and technical support tips. For your convenience we also stock a complete inventory of telephone accessories. You may purchase a voice mail, recording device, cordless phone, headset, conference phone, battery back up, surge protection, or music on hold device to accompany your phone system.

We specialize in helping clients choose the correct small business phone system to fit their needs. We are driven to provide satisfaction to all of our customers.
 
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
We do not currently ship to PO Boxes, APO Boxes, or FPO Boxes. We use a variety of shippers, some of whom do not allow delivery to PO Boxes. To prevent the need to cancel your order after it has been placed, we do not allow orders to ship to any PO Boxes for any orders. Additionally, there are certain restrictions on exporting certain kinds of technology outside of the United States. These restrictions complicate or prevent our suppliers from shipping products to APO or FPO mailboxes. As a result, we do not ship to any APO Boxes or FPO Boxes.
Returns : All returns must meet all of the following requirements: 1. Items must be returned in the condition they were received including all original packaging and accessories. 2. Items must ship in a packing box. Do not attached labels to original product packaging as this will change the condition of the item. 3. Items must be returned within Rakuten 30 day return time frame. 4. Buyer is responsible for all return shipping costs regardless of the reason of return. Items that are defective can be returned for a full refund. Once the defective item arrives at our facility it will be tested by our certified technicians to ensure the item is indeed defective. Once the item is confirmed defective a full refund will be processed. Items that are retuned as “defective” but are not actually defective will be subject to a 15% restocking fee and cost of original shipping. Please read each listing carefully to make sure you are purchasing the correct item. If you have any questions about a product check the manufactures website for more information. All items returned for reasons other than defective such as Accidental Order, Better Price Available or No longer needed/wanted will be subject to a 15% restocking fee and cost of original shipping. If these items are returned in good condition and meet all of our return requirements the restock fee may be waived. Items returned outside of Rakuten 30 day return window will be directed to the manufacturer
Email: Rakuten@athq.com
Phone: 800-875-6052

America Telephone Headquarters (ATHQ.COM) is a leading supplier of business telephone systems to Canada and United States home and small office phone systems. We specialize in key phone systems and business phones for small to large companies in North America and worldwide. We have a telephone system for your business needs.

Nortel Networks, Meridian, Nortel, Norstar, BCM, CICS and MICS are the registered trademarks of Nortel and Nortel Networks Inc. American Telephone Headquarters (ATHQ.COM)  is not in anyway affiliated, authorized or licensed by Panasonic, Toshiba, Avaya and Nortel Networks Inc.

For any questions or concerns please contact us at Rakuten@ATHQ.com.

Or by phone : 800-875-6052